LIMITED RELEASE
Accelerate customer-driven work with automated text analysis
Get real-time, always-on visibility into what your customers say and why it matters.
Get real-time, always-on visibility into what your customers say and why it matters.
Caravel analyzes tickets automatically tagging topics, intent, and sentiment so customer-facing teams can gain hard data on qualitative trends to plan for high-impact work.
Use Caravel’s automated analysis to discover patterns across customer conversations, product feedback, surveys, NPS, and more.
Ensure the voice of your community is heard and acted upon. Connect Caravel and get sharable digests with community insights and automatable actions across your stack.
Integrate custom ML models in minutes with on-demand pricing and an easy-to-use interface for annotating and training. Connect to Caravel's API and get insights delivered.
Effortless to integrate, easy to train, and automations for the platforms you already use.
Omni-channel conversations, synchronized in real-time, and transformed into a standardized format to make them immediately actionable.
Easily connect real-time data, train and deploy classifications, and continually improve performance.
Custom trigger-action workflows to automate repetitive tasks, increase communication efficiency, and enrich reports.
Dozens of text classification models that you can instantly deploy on your data to generate insights.
Group customers by attitude and emotion. Using Caravel you can segment by topic, intent, sentiment, and much more.
Share insight with all of your org, collaborate on data, and control permissions.
Caravel makes customer obsession effortless.
Caravel makes customer obsession effortless.