Turn customer feedback into your biggest asset

Caravel transforms any source of feedback into clear and actionable data to help you make high-value decisions.

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One platform to instantly organize and analyze all customer feedback

Anywhere and everywhere it appears. Caravel keeps the picture of customer sentiment always complete, accurate, and up to date.

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Surface actionable learnings right away

Capture

Capture

Feedback from any source – bridge it for real-time analysis.

Analyze

Analyze

Get instant insight into recurring themes with our built-in AI.

Report

Act

Deliver insights to the right teams for roadmapping and company alignment.

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We meet you wherever you are on your customer feedback journey

Whether you’ve got teams with deeply-ingrained manual processes, or you’re starting from square one, Caravel implements easily and adds value every day.

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“Caravel helps us epitomize an organization that’s driven by customer centricity.”

Claire Hernandez

Head of Global Support