Turn browsers into buyers

Lift mobile conversions and order size with a naturally helpful shopping experience

Capture

Mobile opt-ins and a seamless SMS-to-web experience

Convert

The closest thing to shopping in-store; natural, seamless, and personal

Optimize

Real time insights for teams and 24/7 answers for after hours help

Increase mobile sales up to 5X

Mobile shoppers that engage with Caravel convert at higher rates, and have more confidence in their purchase decisions.

64%
Average conversion lift
68%
Reduction in returns

Guide shoppers to products they'll love

Solve mobile drop-off and give shoppers the confidence to buy immediately.

Personalize recommendations

Show shoppers things they’ll like based on what they’re looking at

Connect

Chat live with motivated shoppers and follow-up via SMS

Craft messages

Capture mobile subscribers and start conversations with conditional messaging

Promote specific products

A chance to share your less-discovered items

Continuously improve your relationships

Tools that make it easy to pickup conversations and direct shoppers to your products.

Real time insights

See what your shoppers are seeking

Assisted selling

Pull products from your store and assemble orders

Automated Q&A

Automate the easy stuff and take over the high-value relationships

Lifelong conversations

Track conversations and pickup them up across SMS and chat

Works seamlessly with your favorite software

Shopify
Sync products and display customer profiles
Zendesk
Capture and submit tickets
Gorgias
Capture and submit tickets
Kustomer
Capture and submit tickets
Do you have special API requirements? Get in touch
“Caravel has been amazing for our online store, freeing up time for our customer service agents to focus on higher-value tasks and resulting in new revenue.”
Haley Butler
Head of CX
“It’s overwhelming how many solutions we need to manage and the time and people it takes to provide decent assistance to our customers. Caravel makes it simple.”
David Becker
Chief Business Officer
“Because of Caravel, we know that our customers are being taken care of even when we are not available.”
Isabelle Prosser
Operations Manager

Plans & Pricing

Start with a plan that's right for your business
Starter
$
49
Per Month
  • Up to 300 assisted shoppers
  • $16 per additional 100
  • Unlimited messages
  • Custom branding
  • Analytics & insights
  • Setup
  • 1-on-1 Onboarding
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Best Value
Growth
$
199
Per Month
  • Up to 1,400 assisted shoppers
  • $14 per additional 100
  • Unlimited messages
  • Custom branding
  • Analytics & insights
  • Setup
  • 1-on-1 Onboarding
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Premium
$
599
Per Month
  • Up to 5,000 assisted shoppers
  • $12 per additional 100
  • Unlimited messages
  • Custom branding
  • Analytics & insights
  • Setup
  • 1-on-1 Onboarding
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Get started today

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