Now you can filter and segment feedback within Caravel by customer accounts across all of your data sources. Additionally, with Caravel's automations you can segment customers by sentiment, topic, and intent classifications to enrich your CRM of choice.

Other improvements & fixes

  • Filter by data feeds is now available in projects and Explore view
  • Pagination options to list views
  • Stability fixes to realtime sync with Zendesk
  • Bug Fix Resolved issue where sign ups using email/pass we're missing the team ID
  • Bug Fix Custom topics check for duplicate names
  • Bug Fix Resolved missing Theme and Sentiment scores in CSV exports