If you're already tagging tickets or manually analyzing data in spreadsheets, starting today you can import that data into Caravel to quickly train custom classifiers.

Other improvements & fixes

  • Speed and performance improvements to theme and topic scoring
  • Speed and performance improvements when uploading .CSV files
  • Integration of Firebase Analytics to track usage - no data collected will be used for Internet-based Advertising
  • UI copy changes
  • Bug Fix Filename layout issue on .CSV upload form