Max is the CEO & Co-founder of Caravel. He discovered a passion for AI and Data after conducting research using social robots to influence empathetic thinking. Ever since, he has dedicated his energy to helping people use AI and Data to expand their range of thought and improve the way they interact.
Now within Caravel, you can get instant reports on sentiment, satisfaction, and conversation trends.
A seismic shift from brands selling through various channels to going direct-to-consumer is in full effect, and it’s radically reshaping the retail landscape. However, the DTC revolution isn’t fully delivering on customer expectations, which is a big problem for those counting on its’ success.