Important UX improvements to keep you informed of when Caravel is learning from your feedback.
Today, we're introducig early access to a new type of text classifier called Redaction Classifiers that predicts noisy and personal information to remove from your text.
Starting today, all Caravel users will have access to four new pre-built text classifiers to automatically identify complaints, compliments, questions, and suggestions across all of their channels of feedback.
A brand new code-free interface to train, build, and use custom text classifiers.
With Caravel's newly released search capabilities, you can search through your support tickets, reviews, surveys, and more, all at once.