New integrations for Front and Webhooks

Now you can sync all of your Front conversations to Caravel.

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Zero Shot Classification, Ensembles, and More!

Now you can create custom Classifiers in Caravel with no code and no training data.

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June 9, 2021

Now Available in Caravel: Feed Reports 📈

Now within Caravel, you can get instant reports on sentiment, satisfaction, and conversation trends.

March 8, 2021

A more actionable Caravel: the last three months in review 👀

Today we're releasing our biggest updates since the start of our private beta. We’ve shipped dozens of new features and improvements that are all available to you now. See all that's new.

October 30, 2020

Real-time training feedback

Important UX improvements to keep you informed of when Caravel is learning from your feedback.

October 12, 2020

Introducing redaction classifiers

Today, we're introducig early access to a new type of text classifier called Redaction Classifiers that predicts noisy and personal information to remove from your text.

October 2, 2020

Now Available: Pre-built Category Classifiers

Starting today, all Caravel users will have access to four new pre-built text classifiers to automatically identify complaints, compliments, questions, and suggestions across all of their channels of feedback.

October 2, 2020

No-code text classifiers

A brand new code-free interface to train, build, and use custom text classifiers.