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The Company

Caravel is a fast-growing remote startup headquartered in Portland, OR that is looking to build its engineering team. A recent alum of Techstars Seattle, our platform is helping high-growth organizations continually improve their customer experience through the use of no-code AI tools and solutions. The software we build supports people-oriented teams in understanding and analyzing customer needs across a myriad of conversational channels and ensuring that organizations are reacting promptly and capably to their customer’s voice. We are always evolving to deliver tools that empower our customers and capture opportunities of a rapidly growing market. Learn more at caravelapp.com.

Everything you work on will make a difference and have a significant impact at Caravel and the customer’s we support.

Role Overview

In this role, you'll oversee the strategy, management, and building of scalable cloud solutions across the Caravel platform. This includes but is not limited to our core platform, NLP and Machine Learning research and development, APIs, and integrations with platforms like Slack, Zendesk, Salesforce, and more.

You'll be responsible for working with Caravel's product, engineering, and Machine Learning teams to continue building our existing platform and for conceptualizing and planning new technology. You will also be a close partner to Caravel's CEO to map customer pain points as well as market and data opportunities to software solutions and be responsible for the technical execution of our product roadmap.

Albeit small, Caravel is a fast-paced and high performance team. We rapidly tested hundreds of ideas to get to here, pivoted multiple times, and have strong validation by way of paying customers, an expanding users base, and venture funding. We have big plans and a big vision, and need a performance-oriented technical leader to help take Caravel to the next level!


Define and implement the technical strategy at Caravel
  • Define the architecture and lead the technical decision making ensuring high quality code, resiliency, availability, maintainability, security best practices, and an eye toward scalability
  • Be responsible for controlling the cost of development at Caravel and be committed to velocity: be hungry to execute!
  • Anticipate and manage the tradeoffs around complexity, maintenance, and infrastructure
  • Advocate for technology best practices as part of the overall business strategy
  • Align and provide feedback on the product roadmap, work closely with product to decide on prioritization, resource allocation, and timelines
Lead and grow the the Engineering Organization at Caravel
  • Build a brilliant team, lead hiring and recruiting for Engineering at Caravel
  • Champion Caravel both internally and externally with investors, and at occasional external events, and take part in professional development, conferences, and thought leadership events
  • Provide mentorship, guidance, and coaching to engineering team members
Own the development process and methodology
  • Be willing to embrace the volatility of startup life, be it quick code pushes, fixes to support customers, or testing to try out something new
  • Balance comfort with stepping in to write code, troubleshoot, and make technical changes with strategic planning conversations
  • Assign tasks, supervise development, perform software health checks and generally ensure high quality code practices
  • Monitor and define criteria for the management of all hardware, software, databases, licenses, maintenance routines and scoping for future needs
  • Keep an eye on technology trends and be a champion tools and processes for improvement
Facilitate collaboration and communication across the organization
  • Work closely with product and business leadership to develop and track implementation plans, identify and resolve roadblocks, and assess new ideas and information
  • Team with Sales and Customer Success to understand customer needs and marketability of the product
  • Identify and promote excellence within the organization

Desired Skills and Experience

  • 5+ years leading engineering teams, including establishing and enforcing engineering best practices for code quality and delivery
  • Experience launching technology in a startup environment, preferably cutting-edge enterprise SaaS products to the market
  • Experience leading Agile/Lean software development teams, successfully implementing products and features with a predictable, high-velocity, and accountable process and culture
  • Strong understanding of data science and machine learning concepts in a professional setting, including deploying models in production environments
  • Have a proven understanding of best engineering practices for the full software development life cycle (SDLC), including coding standards, code review, source control, build, test, deploy, and operations
  • The ability to explain technical concepts to non-engineering audiences both internally and externally
  • A passion for building tools for other software engineers
  • Comfort with a fully distributed, remote-first work environment
  • Comfort using (or learning to use) Slack, email, Google Apps, Notion, Zoom, and Loom
  • Experience as a full stack developer, including recent code work
  • Experience with test driven design principles
  • Strong analytical and quantitative skills
  • Great communicator
Comfortable working with the following technologies/frameworks
  • React, Node, and TypeScript
  • Github
  • SQL and Postgres
  • Serverless architecture
  • Mobx and other global state management solutions
  • GCP, BigQuery, and Firebase
  • Python
  • TensorFlow, Keras, and other ML and NLP frameworks


🌎 Remote working

At Caravel, we prefer remote employment because it lets you be a human. To name a few benefits, working remotely offers: home lunches, freedom to travel or relocate, no formal work attire, easy onboarding, fewer interruptions, and more flexibility in your daily life.

📈 Ownership

Every member of the Caravel team has an equity stake in the business. So, it’s up to all of us to be personally invested in the outcome of our decisions for the long-term future of our customers and coworkers. Come be an owner.

💕 Healthcare

Your health comes first. Caravel provides all full-time employees comprehensive health, vision, and dental coverage because we believe in taking great care of each other.

🏖️ Unlimited vacation

Solving hard problems and delivering value for our customers requires a clear head and boundless energy. We think that’s a direct result of having ample time to recharge. Caravel has an unlimited vacation policy.

✨ Culture

We check egos at the door. Working at Caravel is an environment where everybody feels comfortable speaking and being heard and all ideas are appreciated. We work hard for our customers and use data to back up our decisions. In sum, we strive to maintain a positive work environment to create the best possible product for our customers.

Diversity at Caravel

Caravel is a company built on feedback to ensure people of all walks of life are heard and their ideas and opinions are respected. Working at Caravel is an environment where everybody feels comfortable speaking up and all ideas are appreciated. Our customers come from all walks of life and we are building a team to create the best possible product for them. We are hiring great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe it's essential to building a great company. If you share our values and our enthusiasm for changing the future of work, and the future of feedback, you will find a home at Caravel.

Apply now