Senior Enterprise Account Executive

The Company

Caravel is a fast-growing remote startup headquartered in Portland, OR that is building its founding sales team. A recent alum of Techstars Seattle, our platform is helping high-growth organizations continually improve their customer experience through the use of no-code AI tools and solutions. The software we build supports organizations in understanding and analyzing a myriad of conversational channels and ensuring that organizations are reacting promptly and effectively to their customer’s needs. We are always evolving to deliver tools that empower our customers and capture opportunities of a rapidly growing market. Learn more at caravelapp.com.

The role

At Caravel, the sales team partners with our largest customers to understand their needs, unlock broken feedback workflows and help their employees analyze data and implement new strategies effectively. As a founding member of the sales team, you will be a brand ambassador of Caravel with customers and with teammates alike. You will report directly to the CEO and will have endless opportunities for cross functional collaboration as we continue to build and scale our business.

We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission. Customer obsessed sales leaders that can understand customers' needs while creating value and have experience navigating and building relationships across the C-suite. You must be motivated and able to create a large pipeline of business, and close in quarter sales cycles.

* We are currently hiring remotely in the United States

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Responsibilities

• Develop a strategic plan for a large portfolio of Enterprise accounts across all industries
• Sell Caravel’s Enterprise products to new and existing customers
• Ensure healthy customer retention and expansion through consultative partnership
• Implement sales strategies that create incremental growth
• Orchestrate and lead all activities throughout the sales cycle from lead generation to closure
• Promote our unique value proposition across several personas within an account
• Be an exemplary ambassador for Caravel, both internally and externally
• Partner across the Caravel team by collecting and sharing product feedback

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Desired Skills and Experience

• 5+ years of enterprise SaaS sales experience
• 3+ years of quota-carrying sales closing experience with a track record of over-performance
• Bachelor's Degree or equivalent work experience
• Engaged senior leaders across the C-suite and all industries
• Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists
• Operational excellence including management in CRM and informing decisions with analytics and data
• Strong communicator, both verbal and written
• Thrives in a fast-paced, diverse, and highly collaborative team environment
• An open mind and passion to learn new concepts and skills
• Smart, creative, and persistent; loves contributing new, innovative ideas
• A proven track record of gaining trust and respect by consistently demonstrating sound critical-thinking
• Comfortable with ambiguity and autonomy; highly adaptable to new circumstances
• Natural drive to find creative and efficient solutions

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Benefits

🌎 Remote working

At Caravel, we prefer remote employment because it lets you be a human. To name a few benefits, working remotely offers: home lunches, freedom to travel or relocate, no formal work attire, easy onboarding, fewer interruptions, and more flexibility in your daily life.

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📈 Ownership

Every member of the Caravel team has an equity stake in the business. So, it’s up to all of us to be personally invested in the outcome of our decisions for the long-term future of our customers and coworkers. Come be an owner.

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💕 Healthcare

Your health comes first. Caravel provides all full-time employees comprehensive health, vision, and dental coverage because we believe in taking great care of each other.

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🏖️ Unlimited vacation

Solving hard problems and delivering value for our customers requires a clear head and boundless energy. We think that’s a direct result of having ample time to recharge. Caravel has an unlimited vacation policy.

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✨ Culture

We check egos at the door. Working at Caravel is an environment where everybody feels comfortable speaking and being heard and all ideas are appreciated. We work hard for our customers and use data to back up our decisions. In sum, we strive to maintain a positive work environment to create the best possible product for our customers.

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Diversity at Caravel

Caravel is a company built on feedback to ensure people of all walks of life are heard and their ideas and opinions are respected. Working at Caravel is an environment where everybody feels comfortable speaking up and all ideas are appreciated. Our customers come from all walks of life and we are building a team to create the best possible product for them. We are hiring great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe it's essential to building a great company. If you share our values and our enthusiasm for changing the future of work, and the future of feedback, you will find a home at Caravel.

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