Use Caravel's classifiers to predict recurring topics, emotions, intents and customer sentiment so your teams can quickly understand your customer's needs and provide better solutions.
Identify account-related issues the are mentioned frequently
Identify what your customers like and don't like about a full array of apparel related topics
Sift through feedback for instances of bugs, separate bugs by product or type, and alert your teams when they occur.
Sift through every complaint, instantly identify trends, and create a better user experience
Uncover the intention behind your customer's feedback
Customer service quality
Analyze customer service interactions for quality and a path for improvement
Identify which of more than 27 different emotions your customer feels, from confusion and desire to love and excitement.
See your product through the eyes of your customer
Types of requested features
Use feature requests classifier to prioritize your roadmap
The easiest way to build AI text classifiers. Our intuitive interface lets you use state-of-the-art methods without having to write code or build machine learning models.