Use Caravel's classifiers to predict recurring topics, emotions, intents and customer sentiment so your teams can quickly understand your customer's needs and provide better solutions.
Apparel
Identify what your customers like and don't like about a full array of apparel related topics
Learn more →Bug
Sift through feedback for instances of product issues and bugs. Go further and automate alerts when the bug hits.
Learn more →Complaint
Sift through every complaint, instantly identify trends, and create a better user experience
Learn more →Customer Service
Analyze customer service interactions for quality and a path for improvement
Learn more →Emotions (Advanced)
Identify which of more than 27 different emotions your customer feels, from confusion and desire to love and excitement.
Learn more →Emotions (Basic)
Identify when a customer is feeling one or more of 6 basic emotions: happy, sad, angry, fearful, disgusted, or surprised.
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