Ready-made AI Classifiers

Use Caravel's classifiers to predict recurring topics, emotions, intents and customer sentiment so your teams can quickly understand your customer's needs and provide better solutions.


Use AI to identify what account-related topics are being mentioned

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Identify what your customers like and don't like about a full array of apparel related topics

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Sift through feedback for instances of product issues and bugs. Go further and automate alerts when the bug hits.

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Sift through every complaint, instantly identify trends, and create a better user experience

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Customer Service

Analyze customer service interactions for quality and a path for improvement

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Emotions (Advanced)

Identify which of more than 27 different emotions your customer feels, from confusion and desire to love and excitement.

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Emotions (Basic)

Identify when a customer is feeling one or more of 6 basic emotions: happy, sad, angry, fearful, disgusted, or surprised.

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Feature Request

Use feature requests classifier to prioritize your roadmap

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Uncover the intention behind your customer's feedback

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See your product through the eyes of your customer

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Go further with our classifier builder

The easiest way to build custom AI text classifiers. Our intuitive interface lets you use state-of-the-art methods without any coding or training.

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