Ready-made AI Classifiers

Use Caravel's classifiers to predict recurring topics, emotions, intents and customer sentiment so your teams can quickly understand your customer's needs and provide better solutions.

Account

Use AI to identify what account-related topics are being mentioned

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Apparel

Identify what your customers like and don't like about a full array of apparel related topics

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Bug

Sift through feedback for instances of product issues and bugs. Go further and automate alerts when the bug hits.

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Complaint

Sift through every complaint, instantly identify trends, and create a better user experience

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Customer Service

Analyze customer service interactions for quality and a path for improvement

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Emotions (Advanced)

Identify which of more than 27 different emotions your customer feels, from confusion and desire to love and excitement.

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Emotions (Basic)

Identify when a customer is feeling one or more of 6 basic emotions: happy, sad, angry, fearful, disgusted, or surprised.

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Feature Request

Use feature requests classifier to prioritize your roadmap

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Intent

Uncover the intention behind your customer's feedback

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Product

See your product through the eyes of your customer

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Go further with our classifier builder

The easiest way to build custom AI and Machine learning text classifiers. Our intuitive interface lets you use state-of-the-art inference, Caravel's prebuilt models, and smart keyword search to get accurate classifications without any coding or training.

Build in 5 minutes →