See where your customers mention account snafus or moments of delight
Thankfully, there's a solution for account problems. Introducing Account Text Classifier! It uses machine learning and AI to identify what account-related topics are being mentioned to provide you with the ultimate analysis of what is going on with your users' accounts. You'll be able to see if their lines of defense have been breached, are seeking to upgrade, or maybe they just need a password reset. The Account Text classifier will show you the sentiment around these account topics, making it easy for you to follow up accordingly to fix the issues that matter most.