Drop our sentiment analysis into your code and achieve state-of-the-art performance. You'll get the latest in NLP and ML technology to predict sentiment of text and mentioned topics along with 27 different emotions.
Target specific topics or intents and automatically categorize transcripts, emails, chat messages, reviews, surveys, and other text data. Our classifiers are designed to be fast, accurate, and fine-tunable. With multiple methods of classification you can always find the right approach for your needs.
Caravel delivers sentiment to your databases and CRMs. You get better insight and more personalized engagement, your customers receive a higher quality experience, and your teams are freed to do more meaningful work.
Edit pre-built Classifiers or build new ones in just minutes using our builder. You have dozens of prebuilt models at your disposal that are each trained on thousands of real-world examples annotated by our professional, in-house team.
Caravel scrubs away clutter and proprietary details like subject lines, code logs, and personal information. Data arrives in your feed safe and shareable.
See the latest API releases, improvements, and fixes from the Caravel crew
Text analytics can be difficult and time-consuming, but Caravel's new Classifier API makes it simple and straightforward.
A brand new reporting dashboard, Help Scout integration, emotion analysis, threaded conversations within feeds, and more!