Caravel's Zendesk integration gives you a better understanding of trends and sentiment in your support tickets. Automatically tag and analyze your support tickets when they are created. Having access to that information can help streamline much of what is typically seen as tedious administration work into something much more meaningful by adding insight for your organization.
Reducing product backlog with Zendesk insights
See how →Reducing churn with sentiment analysis in Zendesk
See how →Personalize customer interactions from Zendesk
See how →Predicting escalations in Zendesk
See how →Track customer emotions from Zendesk
See how →Analyzing Zendesk tickets for customer sentiment
See how →Automatically tagging Zendesk tickets
See how →