Bridge all of your customer feedback with Caravel, easily scan for tone and topic, create insightful reports, and deliver enriched data to your tools.
Reviews, surveys, support tickets, and community chatter are cleaned, analyzed, and delivered into a single feed anyone can access and mine for insights.
Caravel breaks down feedback silos by opening access to different teams, integrating with robust BI tools, and creating new opportunities for people to transform feedback into winning ideas.
Caravel syncs to your databases and CRMs and automates actions in popular tools. You get better insight, your customers see faster improvements, and your teams are freed to do more meaningful work.
Easily create custom text classifiers, no coding and no training required. Caravel's classifiers instantly learn from the changes you make and deliver ever more accurate results.
Caravel scrubs away clutter and proprietary details like subject lines, code logs, and personal information. Data arrives in your feed safe and shareable.
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