All your customer feedback:
simple, shared, and searchable

Easily scan for tone and topic, create insightful reports, and teach Caravel to return ever more accurate data.

Analyze

Transform feedback into actionable insight

Reviews, surveys, support tickets, and community chatter are cleaned, analyzed, and delivered into a single feed anyone can access and mine for insights.

Automate

Get rid of high-effort, high-overhead work

Caravel instantly does the heavy lifting of work that used to take days or weeks. Your teams get more accurate data and people who are free to do more meaningful work.

Learn

One trustworthy, data set for everyone

Caravel breaks down silos by opening access to different teams, integrating with robust BI tools, and creating new opportunities for people to transform feedback into winning ideas.

TEACH

Caravel learns from the best: your teams

Your teams can tag and re-tag any piece of data, no coding required. Caravel will learn from the changes you make and deliver ever more accurate results.

Secure

Automatically redact sensitive and extraneous data

Caravel scrubs away clutter and proprietary details like subject lines, code logs, and personal information. Data arrives in your feed safe and shareable.

Read about data security →

Let’s make a plan

Try it free

Give it a spin by analyzing an existing data set.

Fixed rate plans

For all team sizes: the more you use, the more you save.

See pricing →

We’re always improving, based on your feedback

Zero Shot Classification, Ensembles, and More!

Now you can create custom Classifiers in Caravel with no code and no training data.

Read more

Now Available in Caravel: Feed Reports 📈

Now within Caravel, you can get instant reports on sentiment, satisfaction, and conversation trends.

Read more

A more actionable Caravel: the last three months in review 👀

Today we're releasing our biggest updates since the start of our private beta. We’ve shipped dozens of new features and improvements that are all available to you now. See all that's new.

Read more

Check out all the updates →