Swift, relevant
customer feedback

Use Trove to quickly launch microsurveys and gather feedback at intentional moments of the customer journey.

One platform to instantly organize and analyze all customer feedback

Anywhere it everywhere it appears. Caravel keeps the picture of customer sentiment always complete, accurate, and up to date.

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Surface actionable learnings right away


Capture feedback from any source

Bridge all of your conversational and feedback sources into a real-time feed for easy analysis.


Automate analysis with built-in AI

Get instant insight into recurring themes and easily tune our AI to classify any topic.


Report and share insights instantly

Automate reporting of insights to the right teams for roadmapping and company alignment.

Learn how Caravel works →
Learn how Caravel works →

We meet you wherever you are on your customer feedback journey

Whether you’ve got teams with deeply-ingrained manual processes, or you’re starting from square one, Caravel implements easily and adds value every day.

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“Caravel helps us epitomize an organization that’s driven by customer centricity.”

Claire Hernandez

Head of Global Support